On this episode of Experience by Design, we welcome Jesse Hernandez of Depth Builder and No BS with Jen and Jess on YouTube. Jesse takes us through his start as a journeyman plumber and to speaking in front of construction and skilled trades audiences. He tells us about how poor early decisions led him to 12 Step rooms, and how he uses that as a foundation for the themes he covers. He tells how the construction industry is starting to break the masculinity wall to start showing caring and empathy. Jesse shares his own experience, strength, and hope, going into how service is an essential component of what he does and what he hopes to achieve with his message of people-centered experiences.